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Brian C McDowell D.D.S. LVIF
558 Electric Avenue, Fitchburg, MA 01420
978-704-8329
www.brianmcdowelldds.com

5/31/2020,

To Our Practice Family,

We hope this letter finds you and your family healthy!  Our community has been through a lot these past few months, and we are all looking forward to getting back to “normal”.  While many things have changed, one thing that has remained the same is our commitment to your safety.

Infection control has always been a top priority for our office, as you have seen during your visits.  Our infection control protocols have been designed so that when you receive care, it’s both safe and comfortable.  We want to remind of the infection control protocols we follow and inform you of additional changes that we have made.

Our office has always followed infection control protocols endorsed by the American Dental Association, the U.S. Centers for Disease Control and Prevention and the Occupational Safety and Health Administration.  We follow the activities of these agencies so that we are up-to-date on any and all new rulings or guidance that is issued.

You will see some changes when it is time for your next appointment.  We made these changes to protect our guests as well as our team.  For example:

  1. Our office will contact you before your appointment to ask screening questions.  You will be asked the same when you arrive for your appointment
  2. We have hand sanitizer that we will ask you to use as you enter the office.  You will find this sanitizer throughout our office.
  3. You will be asked to come alone for your appointment or only one parent if a minor.  This will enable us to have fewer people in the office for social distancing.
  4. Appointments will be scheduled to allow social distancing.  The appointments will be staggered which means there may be fewer options available for scheduling your appointment
  5. We will do our best to allow greater time between guests to minimize your wait.
  6. We will be using enhanced protocols between each guest to ensure your safety

We look forward to seeing you all again- it has been way too long since we have been with our practice family!  We are happy to answer any and all of your questions or concerns about the new, enhanced protocols we are using to keep you and us safe.  To make an appointment, give us a call at 978-704-8329

, and for more information, visit our website: www.brianmcdowelldds.com.

Thank you for being part of our practice family.  We value your trust and loyalty and look forward to welcoming you back to our practice!

Sincerely,

Brian C McDowell D.D.S. LVIF, Christine Hache R.D.H., Marylisa Allen R.D.H., Gabriella Perez

Carol D. (Patient since 2002)

Five Star Quality Care
All questions and concerns are answered. A visit to the office sometimes feels like family taking care of family, rather than a visit to a doctor’s office. Any work that needs to be done is explained, and completed with excellence. Thank you Dr. McDowell and your team! -Jan. 3, 2020

What Our Patients Are Saying

K. J. (Verified Patient) | Jan 08, 2021
5
Very clean and super friendly environment...

Very clean and super friendly environment...

W. H. (Verified Patient) | Jan 08, 2021
5
Office took all precautions for covid. They are very careful and follow all the recommended...
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Office took all precautions for covid. They are very careful and follow all the recommended protocols. Dr. McDowell takes time to answer questions and explain. Staff is friendly and knowledgeable. Always feel welcome whenever I have an appointment. ( Posted by Edith)

C. M. (Verified Patient) | Dec 09, 2020
5
Although I am still in the midst of treatment, I have to say that Dr....
Read More

Although I am still in the midst of treatment, I have to say that Dr. McDowell has gone above and beyond in his treatment of my TMD, making himself available when necessary and doing his best to provide treatment, comfort, and relief. Dr. McDowell's staff has been excellent to work with as well; I find them very accommodating and in this COVID era, they seem to do everything possible to ensure that they provide treatment in a clean and sterile environment.

C. M. (Verified Patient) | Dec 09, 2020
5
Although I am still in the midst of treatment, I have to say that Dr....
Read More

Although I am still in the midst of treatment, I have to say that Dr. McDowell has gone above and beyond in his treatment of my TMD, making himself available when necessary and doing his best to provide treatment, comfort, and relief. Dr. McDowell's staff has been excellent to work with as well; I find them very accommodating and in this COVID era, they seem to do everything possible to ensure that they provide treatment in a clean and sterile environment.

P. G. (Verified Patient) | Dec 04, 2020
4
Brian McDowell DDS is/ has been consistently great. Friendly professional staff, with very good Covid-19...
Read More

Brian McDowell DDS is/ has been consistently great. Friendly professional staff, with very good Covid-19 safety protocols. I have high hopes for their continued excellence.

P. G. (Verified Patient) | Dec 04, 2020
4
Brian McDowell DDS is/ has been consistently great. Friendly professional staff, with very good Covid-19...
Read More

Brian McDowell DDS is/ has been consistently great. Friendly professional staff, with very good Covid-19 safety protocols. I have high hopes for their continued excellence.

P. G. (Verified Patient) | Dec 04, 2020
4
Brian McDowell DDS is/ has been consistently great. Friendly professional staff, with very good Covid-19...
Read More

Brian McDowell DDS is/ has been consistently great. Friendly professional staff, with very good Covid-19 safety protocols. I have high hopes for their continued excellence.

S. H. (Verified Patient) | Oct 21, 2020
5
Such kind people. The staff treated me so well...even offered a warmed neck pillow! Dr...
Read More

Such kind people. The staff treated me so well...even offered a warmed neck pillow! Dr McDowell did such a comprehensive exam. I am confident that they will help resolve TMJ. I look forward to continuing to work with everyone in this dental office!

S. H. (Verified Patient) | Oct 21, 2020
5
Such kind people. The staff treated me so well...even offered a warmed neck pillow! Dr...
Read More

Such kind people. The staff treated me so well...even offered a warmed neck pillow! Dr McDowell did such a comprehensive exam. I am confident that they will help resolve TMJ. I look forward to continuing to work with everyone in this dental office!

S. H. (Verified Patient) | Oct 21, 2020
5
Such kind people. The staff treated me so well...even offered a warmed neck pillow! Dr...
Read More

Such kind people. The staff treated me so well...even offered a warmed neck pillow! Dr McDowell did such a comprehensive exam. I am confident that they will help resolve TMJ. I look forward to continuing to work with everyone in this dental office!

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Call Today to Make an Appointment 978-401-9081 Request an Appointment
558 Electric Avenue, Fitchburg, MA, 01420
  • Mon: By Appt. Only
  • Tue: 8am- 6pm
  • Wed: 8am- 5pm
  • Thu: 8am- 6pm
  • Fri: By Appt. Only
  • Sat: Closed
  • Sun: Closed