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Brian C McDowell D.D.S. LVIF
558 Electric Avenue, Fitchburg, MA 01420
978-704-8329
www.brianmcdowelldds.com

5/31/2020,

To Our Practice Family,

We hope this letter finds you and your family healthy!  Our community has been through a lot these past few months, and we are all looking forward to getting back to “normal”.  While many things have changed, one thing that has remained the same is our commitment to your safety.

Infection control has always been a top priority for our office, as you have seen during your visits.  Our infection control protocols have been designed so that when you receive care, it’s both safe and comfortable.  We want to remind of the infection control protocols we follow and inform you of additional changes that we have made.

Our office has always followed infection control protocols endorsed by the American Dental Association, the U.S. Centers for Disease Control and Prevention and the Occupational Safety and Health Administration.  We follow the activities of these agencies so that we are up-to-date on any and all new rulings or guidance that is issued.

You will see some changes when it is time for your next appointment.  We made these changes to protect our guests as well as our team.  For example:

  1. Our office will contact you before your appointment to ask screening questions.  You will be asked the same when you arrive for your appointment
  2. We have hand sanitizer that we will ask you to use as you enter the office.  You will find this sanitizer throughout our office.
  3. You will be asked to come alone for your appointment or only one parent if a minor.  This will enable us to have fewer people in the office for social distancing.
  4. Appointments will be scheduled to allow social distancing.  The appointments will be staggered which means there may be fewer options available for scheduling your appointment
  5. We will do our best to allow greater time between guests to minimize your wait.
  6. We will be using enhanced protocols between each guest to ensure your safety

We look forward to seeing you all again- it has been way too long since we have been with our practice family!  We are happy to answer any and all of your questions or concerns about the new, enhanced protocols we are using to keep you and us safe.  To make an appointment, give us a call at 978-704-8329

, and for more information, visit our website: www.brianmcdowelldds.com.

Thank you for being part of our practice family.  We value your trust and loyalty and look forward to welcoming you back to our practice!

Sincerely,

Brian C McDowell D.D.S. LVIF, Christine Hache R.D.H., Marylisa Allen R.D.H., Gabriella Perez

Carol D. (Patient since 2002)

Five Star Quality Care
All questions and concerns are answered. A visit to the office sometimes feels like family taking care of family, rather than a visit to a doctor’s office. Any work that needs to be done is explained, and completed with excellence. Thank you Dr. McDowell and your team! -Jan. 3, 2020

What Our Patients Are Saying

D. D. (Verified Patient) | Aug 31, 2020
5
Called Dr. McDowell's office end of June and explain to him that my son was...
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Called Dr. McDowell's office end of June and explain to him that my son was getting married in August and I wanted to replace my discolored top teeth with some beautiful white veneers. He not only gave me beautiful white teeth but confidence in myself that I never had. His staff made you feel like family with an welcoming atmosphere. Thank you again Dr. McDowell and staff.

R. P. (Verified Patient) | Jul 17, 2020
5
Excellent care, great office staff, runs on time.

Excellent care, great office staff, runs on time.

K. D. (Verified Patient) | Jul 10, 2020
5
I love Everyone there is very sweet friendly feel like you're at home environment

I love Everyone there is very sweet friendly feel like you're at home environment

N. A. (Verified Patient) | Jul 09, 2020
5
Been a patient of Dr. McDowell for about 20yrs now. Never have changed because I...
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Been a patient of Dr. McDowell for about 20yrs now. Never have changed because I like all of the personnel that works there! Just a great and welcoming atmosphere! Also would like to say phenomenal job with processes and procedures in place due to our new Normal in this world! Felt very safe!

S. S. (Verified Patient) | Jun 17, 2020
5
I felt very safe with the precautions that they have put in place. They have...
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I felt very safe with the precautions that they have put in place. They have always teated me great and I really trust Brian as a DDS.

W. D. (Verified Patient) | Feb 14, 2020
5
Dr McDowell and his staff always make you feel comfortable and at ease. I’ve been...
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Dr McDowell and his staff always make you feel comfortable and at ease. I’ve been seeing them for years and would highly recommend them to anyone searching for a competent Dental Office.

W. H. (Verified Patient) | Jan 18, 2020
5
We recently switched to Dr. McDowell and are glad we did. The office has a...
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We recently switched to Dr. McDowell and are glad we did. The office has a relaxed, home like atmosphere and the staff is wonderful. Everyone is experienced and very professional. Dental work and procedures are A+. I would definitely recommend Dr. McDowell .

E. G. (Verified Patient) | Dec 30, 2019
5
I had a great dental experience with brian McDowell I have much work to get...
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I had a great dental experience with brian McDowell I have much work to get done so I will be sharing my experience with friends as well as online so I can show others that they to can get there months fixed and by that I mean teeth or there smile his assistant is also great she walked me through the process and made sure I understood what my plan was and she dose a great job answering any questions or concerns u may have she also has a very pleasant way of making ur visit comfortable..I will share again soon thank u guys🙂

J. C. (Verified Patient) | Dec 18, 2019
5
I had a chipped front tooth, and Dr. McDowell repaired it, and it looks like...
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I had a chipped front tooth, and Dr. McDowell repaired it, and it looks like it was never chipped! Dr. McDowell, MaryLisa, and Chris are fabulous! They all are so capable, professional, and pleasant. I am so glad that I have them as my dental providers.

J. N. (Verified Patient) | Dec 13, 2019
5
Very friendly staff. Dr McDowell is a great dentist. Takes care to inform and explain...
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Very friendly staff. Dr McDowell is a great dentist. Takes care to inform and explain the treatment plan so you are more at ease.

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Call Today to Make an Appointment 978-401-9081 Request an Appointment
558 Electric Avenue, Fitchburg, MA, 01420
  • Mon: By Appt. Only
  • Tue: 8am- 6pm
  • Wed: 8am- 5pm
  • Thu: 8am- 6pm
  • Fri: By Appt. Only
  • Sat: Closed
  • Sun: Closed